HONEY SHOP

Terms and Conditions

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Purchase and Payment

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You should carefully read the item detail page and review information such as price, (overseas) shipping charges, import duty, etc. and terms and conditions for sales before purchasing an item.

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We take no responsibility and assume no liability for any loss or damages to a buyer arising from shipping information and/or payer information entered by the buyer or wrong remittance by the buyer in connection with the payment for the items purchased. 

 

We reserve the right to check whether a buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.

 

Customs

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If the country of the buyer is not Singapore, the buyer is considered the importer of record and must comply with all laws and regulations of the country in which the buyer is receiving the goods. Buyers should make sure that they can lawfully import the item into the buyer's country before purchasing the item.

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Buyers may be subject to import duties and taxes, which are levied once a shipment reaches the buyer's country. In principle, additional charges for customs clearance must be borne by you if not specified otherwise in the item detail page explicitly; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country--please contact your local customs office for further information.

 

Your privacy is important to us, and we know you care how information about your order is used and shared. We would like our international buyers to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

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Also, we may provide certain order, shipment, and product information--such as titles--to our or their international carriers, and such information may be communicated by the carriers to customs authorities to facilitate customs clearance and compliance with local laws. Customs authorities require us to state the value of the purchased item directly on the package.

 

Cancellation, Return and Refund

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Buyers may cancel purchases at any time before shipment. Once shipped, purchases will be subject to return process rather than cancellation process.

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Buyers may request for return of purchased items at any time within 7 days from the date of receipt.

 

Return costs shall be borne by the party attributable to the return request, such as:

• the buyer, where the return is due to his/her change of mind; and

• for us as the seller, where the return is due to the defects in the item, delivery delay or delivery of the wrong or different item

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Upon completion of the cancellation or the return process, the Company shall refund by immediately canceling the credit card transaction authorization in case of payment by credit card.

 

Privacy

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We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in our Privacy Policy. We view protection of users' privacy highly.

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